Privacy Policy

Effective date: 05/30/2022

1. Introduction

Welcome to Playbook Software Inc

Playbook   Software   Inc (“us”,   “we”,   or   “our”)
operates (hereinafter referred to as “Service”).

Our Privacy Policy governs your visit to, and explains how we collect, safeguard and disclose information that results from your use of our Service.

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

2. Definitions

SERVICE means the website operated by Playbook Software Inc

PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

DATA PROCESSORS (OR SERVICE PROVIDERS) means   any   natural   or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

DATA SUBJECT is any living individual who is the subject of Personal Data.

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

4. When Your Data is Collected and Why:

Data stored by us:How and when we collect the data:How we use the data:
Email address and/or username or personal nameCan be provided by the user when creating an accountWe use this data to communicate with users of our Service and optimize a user’s experience of our Service (such as allowing a user to have access to additional features when they create an account), as well as to send marketing information (more info on marketing information below).
Login time, IP address, and other technical data (“Technical Data”)This data is automatically collected as users use the ServiceWe use this data to improve website performance or Service, analyze user experiences and patterns of use, and facilitate Service updates while mitigating disruption of Service. Please review our “Technical Data” section below, if you would like additional information.
Your Interest in Marketing InformationCan be provided by the user when creating an account or otherwise
interacting with a Service we offer, such as signing up for our email listserv.
We use this data to determine what, if any, marketing materials we can send to you that we believe may interest you and enhance your experience of using our Service.

Technical Data:

We may, from time to time, use tracking methods that record specific information from your browser or device. This information may contain your language settings, log files, web beacons, pixel tags, internet protocol address, specific browser, internet service provider, operating system, and dates, times, and duration of your use of our Service. Collecting this data allows us to improve the Service and provide a better user experience.

You can read more about the purpose of our use of Technical Data below.

5. Types of Data Collected

Personal Data

While   using   our   Service,   we   may   ask   you   to   provide us   with   certain   personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

(a) Email address

(b) First name and last name

(c) Cookies and Usage Data

We   may   use   your   Personal   Data   to   contact   you   with newsletters,   marketing   or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at [email protected]

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When   you   access   Service   with   a   mobile   device,   this Usage   Data   may   include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

(a) Session Cookies: We use Session Cookies to operate our Service.

(b) Preference   Cookies: We   use   Preference Cookies   to   remember   your preferences and various settings.

(c) Security Cookies: We use Security Cookies for security purposes.

(d) Advertising   Cookies: Advertising   Cookies are   used   to   serve   you   with advertisements that may be relevant to you and your interests.

6. Use of Data

Playbook Software Inc uses the collected data for various purposes:

(a) to provide and maintain our Service;

(b) to notify you about changes to our Service;

(c) to allow you to participate in interactive features of our Service when you choose to do so;

(d) to provide customer support;

(e) to gather analysis or valuable information so that we can improve our Service;

(f) to monitor the usage of our Service;

(g) to detect, prevent and address technical issues;

(h) to fulfill any other purpose for which you provide it;

(i) to   carry   out   our   obligations  and   enforce   our  rights arising   from  any  contracts entered into between you and us, including for billing and collection;

(j) to   provide   you   with   notices   about   your   account and/or   subscription,   including expiration and renewal notices, email-instructions, etc.;

(k) to   provide   you   with   news,   special   offers   and general   information   about   other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

(l) in any other way we may describe when you provide the information;

(m) for any other purpose with your consent.

7. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We   will   also   retain   Usage   Data   for   internal   analysis purposes.   Usage   Data   is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

8. Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on   –   computers   located   outside   of   your   state, province,   country   or   other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Playbook Software Inc will take all the steps reasonably necessary to ensure that your   data   is   treated   securely  and  in accordance   with   this   Privacy   Policy  and   no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other
personal information.

9. Disclosure of Data

We may disclose personal information that we collect, or you provide:

(a) Disclosure for Law Enforcement.
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

(b) Business Transaction.
If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

(c) Other cases. We may disclose your information also:

(i) to our subsidiaries and affiliates;

(ii) to contractors, service providers, and other third parties we use to support our business;

(iii) to fulfill the purpose for which you provide it;

(iv) with your consent in any other cases;

10.Security of Data

The   security   of   your   data   is   important   to   us   but remember   that   no   method   of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

11.Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. – See more at

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at [email protected]

In certain circumstances, you have the following data protection rights:

(a) the right to access, update or to delete the information we have on you;

(b) the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;

(c) the right to object. You have the right to object to our processing of your Personal Data;

(d) the   right   of   restriction.   You   have   the   right   to request   that   we   restrict   the processing of your personal information;

(e) the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;

(f) the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

12.Your Data Protection Rights under the California Privacy Protection Act   (CalOPPA)

CalOPPA   is   the   first  state   law   in   the   nation   to require   commercial   websites  and online   services   to   post   a privacy   policy.   The   law’s   reach   stretches   well   beyond California to require a person or company in the United States (and conceivable the world)   that   operates   websites   collecting personally   identifiable   information   from California   consumers to   post   a   conspicuous   privacy  policy  on   its  website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/

According to CalOPPA we agree to the following:

(a) users can visit our site anonymously;

(b) our Privacy Policy link includes the word “Privacy”, and can easily be found on the page specified above on the home page of our website;

(c) users will be notified of any privacy policy changes on our Privacy Policy Page;

(d) users are able to change their personal information by emailing us at [email protected]

Our Policy on “Do Not Track” Signals:

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

13.Your Data Protection Rights under the California Consumer Privacy Act (CCPA)

If you are a California resident, you are entitled to learn what data we collect about you,   ask   to   delete   your   data   and   not to   sell   (share)   it.   To   exercise   your   data protection rights, you can make certain requests and ask us:

(a) What personal information we have about you. If you make this request, we will return to you:

(i) The categories of personal information we have collected about you.

(ii) The categories of sources from which we collect your personal information.

(iii) The business or commercial purpose for collecting or selling your personal information.

(iv) The categories of third parties with whom we share personal information.

(v) The specific pieces of personal information we have collected about you.

(vi) A list of categories of personal information that we have sold, along with the category   of   any   other   company   we   sold   it to.   If   we   have   not   sold   your personal information, we will inform you of that fact.

(vii) A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.

Please note, you are entitled to ask us to provide you with this information up to two   times  in   a   rolling  twelve-month  period. When   you  make   this  request,  the information   provided   may be   limited   to   the   personal   information   we   collected about you in the previous 12 months.

(b) To delete your personal information. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to  do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.

(c) To stop selling your personal information. We don't sell or rent your personal information to any third parties for any purpose. You are the only owner of your Personal Data and can request disclosure or deletion at any time.

Please note, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership  services which require the  usage of your personal  information  to function. But in no circumstances, we will discriminate against you for exercising your rights.

To exercise your California data protection rights described above, please send your request(s) by one of the following means:

By email: [email protected]

Your data protection rights, described above, are covered by the CCPA, short for the California   Consumer   Privacy   Act.   To   find   out more,   visit   the   official   California Legislative Information website. The CCPA took effect on 01/01/2020.

14. Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our   behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

15. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google   Analytics   is   a   web   analytics   service   offered   by Google   that   tracks   and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected   data   to   contextualise   and   personalise   the   ads of   its   own   advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page:

We also encourage you to review the Google's policy for safeguarding your data:

How We Store Google User Data & Why

Data stored by us:How and when we collect the data:How we use the data:
Email address and/or username or personal name and any automated emails/calendar events we have sent through the user’s connected account gmail and google calendar account info.Can be provided by the user when creating an account, or when we actually send automated emails/calendar events. Can be provided by the user when creating an account. Users can make these connections private (available to just themselves) or public within their workspace so other members can use it.We use this data to communicate with users of our Service and optimize a user’s experience of our Service (such as allowing a user to have access to additional features when they create an account).

We use this data to send automated emails or create calendar events associated with the google account.

We may also use the google calendar data to view a user’s availability and then enable external users (that a user shares calendar links with internally through our app) to schedule events on the user’s calendar   is   a   web   traffic   analysis   tool.   You   can read   the   Privacy   Policy   for here:


LogRocket is a session replay tool. You can read the Privacy Policy for LogRocket here:

16. Payments

We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express
and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:


Their Privacy Policy can be viewed at:

17. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

18. Children's Privacy

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).

We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

19. Cross-Border Data Transfers:

We process data both inside and outside of the United States, and we rely on legal mechanisms to lawfully transfer data across borders. Countries where we process data, such as the United States, potentially have less protective laws than the privacy protections of your own country. We are aware of July 16, 2020, ruling by the European Court of Justice and the September 8, 2020 opinion by the Swiss Federal Data Protection and Information Commissioner (FDPIC) invalidating the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework. We will continue to wait for guidance from the European Commission, Swiss FDPIC, and the US Government regarding how to best protect your data in the event of cross-border transfers. Although this decision by the CJEU invalidated the use of Privacy Shield, SCCs remain in place and we may transfer data from the EU, EEA and Switzerland using SCCs.

20.Data We Do Not Collect:

We do not collect any sensitive data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data. We do not collect any information about criminal convictions and offenses. You can read more about this data here: organisations/legal-grounds-processing-data/sensitive-data/what-personal-data- considered-sensitive_en

21.Changes to This Privacy Policy

We   may   update   our   Privacy   Policy   from   time   to   time. We   will   notify   you   of   any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change  becoming   effective  and  update “effective   date”  at the   top   of  this  Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

22. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]